Revised by 10/22/2021
1.1 This document (hereinafter referred to as the Agreement) contains the main provisions regarding the functioning of the C-Galaxy Limited System.
1.2 C-Galaxy Limited, registered under the Business Company Act of the British Virgin Islands, registration number 2079482, registered at Intershore Chambers, Road Town, Tortola, British Virgin Islands provides Users with access to the System Services, charging the Commission in accordance with the tariffs in accordance with the established procedure, and the User, in turn, undertakes to use the System and its Services in accordance with this Agreement and the Internal Policies.
1.3 This Agreement on providing the opportunity to use the System and its Services is addressed to persons with legal capacity.
1.4 The Administrator can regulate with his Internal Policies issues not reflected in the Agreement by providing information about such Internal Policies on the Site. Acceptance of this Agreement means that the User agrees to comply with all the terms of both the Agreement and the Internal Policies.
1.5 The content of the Site is provided on an "as is" basis for informational purposes only. The administrator does not give any guarantees, both expressed and implied, that the content of the Site is true, current, complete and/or can be used as a basis for any kind of action or lack of action.
2. TERMS AND DEFINITIONS
2.1 Parties are Administrator and User. The Administrator’s contact details are the following addresses from the Administrator’s side: for postal correspondence: Intershore Chambers, Road Town, Tortola, British Virgin Islands; for communication by email: [email protected];
2.2 System means a set of hardware and software developed, created and operated in order to provide the User with the System Services by the Administrator.
2.3 System Services means Operations carried out using the System for receiving and sending Funds on the User’s Wallets. The Services of the System are not related to the Cryptocurrencies provided for trading and does not bear any responsibility for the actions of the organizers, developers or representatives of the Cryptocurrency community.
2.4 Site means the website https://coin-galaxy.com.
2.5 Applicant means an individual who reached the age of 18, wishing to create an account in the System and submitting an application for registration.
2.6 User means an individual who is the owner of the Account, who has passed the Registration procedure and who has acquired the right to use the System in accordance with the Agreement and Internal Policies. The User does not plan to carry out any illegal activity through the use of the Site.
2.7 Contact information means an e-mail address and mobile phone number entered by the User into the System.
2.8 Authorization means the process of authenticating a person by Login and Password.
2.9 Authorization data means a combination of Login and Password.
2.10 Login means the User’s email address specified by the User or User-invented name.
2.11 Password means an alphanumeric combination of characters set by the User during registration and used in conjunction with the Login to enter the Account.
2.12 Registration means the result of entering the person’s data into the System, after which the User has accepted the Agreement and is identified by the System.
2.13 Verified Account means the status of the Account of the registered User who entered his data into the System and confirmed them as a result of his passing the Verification procedure.
2.14 Unverified Account means the status of the Account of a registered User, whose identity and/or mobile phone number have not been verified. To the owners of unverified accounts, the System Services are provided with restrictions published on the Site.
2.15 Account means the User’s virtual account in the System, registered in accordance with this Agreement and the Internal Policies.
2.16 Wallet is a part of the Account reflecting the balance of the User’s Funds in one of the selected currencies. One Account can have several Wallets in different currencies.
2.17 Wallet type means Wallet in one of the available currencies.
2.18 Commissions mean remuneration charged by the Administrator for the System Services rendered to the User.
2.19 Operation means an action initiated by the User to receive Funds on his Account or send Funds from his Account within the System.
2.20 Prohibited activity means an activity that has any of the following qualities: is a criminal offense in the country of the User’s jurisdiction; is associated with the sale of goods, works or services prohibited for sale in the country of the User’s jurisdiction; is associated with the sale of any goods, works or services (performance of any operations) that contradict the universal norms of ethics and morality.
2.21 Blocking of an Account means suspension by the Administrator of all Operations on all Wallets of the User, if the activity of the User raises suspicions or contradicts the provisions of the Agreement or Internal Policies or the requirements of the current legislation.
3. GENERAL PROVISIONS
3.1 To become a User and start using the System Services, the Applicant must create an Account following the procedure described in the Agreement.
3.2 The User has the right to receive information about the System Services provided by the Administrator, about the provisions of the Agreement and Internal Policies, to access the System Services in accordance with the status of his Account and other restrictions provided for by the Agreement and Internal Policies.
3.3 The User has the right to receive technical and informational support in connection with the use of the System Services.
3.4 The User is obliged to:
3.4.1 comply with the terms of the Agreement and Internal Policies;
3.4.2 provide reliable, complete and up-to-date data when registering in the System, when going through the Verification procedure, when changing data in the System, as well as at the request of the Administrator in cases stipulated by the Agreement and Internal Policies;
3.4.3 exclude any possible complicity in illegal trade and any other illegal operations using the services of the System; exclude any possible complicity in financial fraud, not use the System in order to create and distribute "pyramids", as well as to perform other actions that contradict legislation and legal norms; exclude in their practice using the System any actions, the implementation of which may cause direct or indirect harm to the fight against money laundering and money laundering;
3.4.4 not provide third parties with the opportunity to use your Wallet;
3.4.5 take all reasonable measures to keep your Authorization Data confidential and not disclose it to third parties. The User is fully responsible for the safety of his Authorization data and all risks associated with their loss, loss and/or compromise;
3.4.6 immediately notify the Administrator through the Support Service upon detection of an Operation carried out without the consent of the User, unauthorized access to his personal data, loss of Authorization Data;
3.4.7 use a working device with Internet access;
3.4.8 not use Malicious Software on your computer or any other storage medium;
3.4.9 use only licensed software;
3.4.10 work with the System on a device on which an anti-virus with an updated database, an updated version of the browser, all necessary updates for the operating system and software are installed;
3.4.11 not use the System to perform Operations aimed at illegal profit making or concealment of income from taxation;
3.4.12 not use the System for purposes that contradict the provisions of the legislation of the country of which the User is a resident, not to conduct activities prohibited by applicable law;
3.4.13 not allow the presence of a negative balance of Funds on your Wallet;
3.4.14 be fully responsible for any canceled, invalid, disputed Transactions;
3.4.15 not perform Transactions with the participation of nominee banks;
3.5 The Administrator undertakes to provide the Users with the System Services in accordance with this Agreement and the Internal Policies.
3.6 The Administrator is obliged to keep safe the User’s Funds credited to the Account in the System.
3.7 The Administrator undertakes to execute the User’s orders for the disposal of Funds on the Account within the limits established by this Agreement, Internal Policies and applicable law.
3.8 The Administrator reserves the right to change the System Services provided, including updating the software, procedures and interfaces.
3.9 The Administrator has the right to suspend the operation of the System in the event of a malfunction in order to prevent unauthorized access to the System, as well as to carry out preventive maintenance.
3.10 The Administrator monitors compliance with the Agreement and Internal Policies by Users. The Administrator has the right, in the cases established by this Agreement, other additional agreement, or the Internal Policies, to refuse to carry out Operations.
4. REGISTRATION, VERIFICATION AND ACCEPTANCE OF THIS AGREEMENT
4.1 An applicant who wants to create an Account must go through the registration procedure: fill out the registration forms on the Site, provide Authorization data, and also accept the terms of this Agreement by clicking on the "Next" button in the "Registration" window and putting a сheckbox on consent to the processing of personal data in the appropriate registration form field.
4.2 Acceptance of the Agreement by the Applicant is tantamount to the conclusion by the Parties of a bilateral written agreement.
4.3 When going through the Registration procedure, the Applicant must provide the Administrator with the following data:
- E-mail address;
* The company reserves the right to request additional information if necessary
4.4 By accepting this Agreement, the Applicant confirms that he is acting on his own behalf, and not on behalf or in the interests of third parties.
4.5 The Administrator has the right to periodically check the relevance of the data provided by the User. In case of detection of inaccurate, incomplete, irrelevant data, the expiration of the validity period of the documents provided, the Administrator has the right to send a request to the User to provide relevant data within 14 days.
4.6 If the User does not provide the requested data within the prescribed period, the Administrator has the right to cancel the Account Verification and apply the restrictions provided for the Unverified accounts.
4.7 After completing the Registration procedure, an Account is created in the System and the Applicant becomes a User.
4.8 The User can add a Wallet for each of the available currencies. All Funds transferred to the User’s Account are stored in Wallets in the relevant currencies.
4.9 The storage period of Funds in the Wallet is not limited, interest is not charged on them.
4.10 To create an Account, an individual must be at least 18 years old and have full legal capacity in accordance with the laws of the country of which he is a resident. By creating a Personal Account, the User declares that he has reached the age of 18. The Administrator may at any time require the User to provide proof of his age.
4.11 It is not allowed to create Accounts for US citizens, permanent residents of the US and legal entities registered in the US. And also in accordance with the list of countries that do not comply with international measures from the international organization FATF, namely: Iran and the Democratic People’s Republic of Korea (DPRK); Albania; Barbados; Botswana; Burkina Faso; Cambodia; Cayman islands; Haiti; Jamaica; Malta; Mauritius; Morocco; Myanmar; Nicaragua; Pakistan; Panama; Philippines; Senegal; South Sudan; Syria; Uganda; Yemen; Zimbabwe;
4.12 The User can create an Account only if it does not contradict the provisions of the legislation of the country of permanent residence or registration of the User. By creating an Account, the User declares and guarantees to the Administrator that the opening of such an Account by the User does not violate any laws or regulations in force in relation to the User. The User is obliged to pay the Administrator the amount of all losses that the Administrator will incur if the User violates the provisions of this clause.
4.13 By initiating a new Operation that changes the balance of Funds in the Wallet, the User confirms his agreement with the amount of the specified balance.
4.14 Access to the Wallet and performance of any Operations using the Wallet is possible only after Authorization.
4.15 The login is generated by the System by default from the e-mail specified by the User during Registration, or the name specified by the User during Registration. The password is created by the User independently. Login and password are used for Authorization and can be changed at any time.
4.16 The User is fully responsible for keeping his Authorization Data confidential. Any actions with the Wallet performed using valid Authorization Data are recognized as actions of the User.
4.17 In case of loss of Authorization Data, the User must contact the Support Service with a request to restore access to the Account.
4.18 To restore access to your Personal Account.
4.18.1 The User must request from the Support Service a link to restore access, which is sent to the email address specified by the User in the System;
4.19 If the User’s actions raise suspicions or contradict the provisions of the Agreement, other agreements concluded between the User and the Administrator, Internal policies or the requirements of current legislation, the Administrator will send the User a notification of such suspicious actions, suspected or actual fraudulent actions or security threats to the email address, specified by the User in the System.
4.20 The Administrator reserves the right to block the Account without prior notice to the User if there are objective reasons related to the security of the Account, if there is suspicion of possible unauthorized access to the Account or the use of the Account for fraudulent purposes, in violation of the provisions of the Agreement or Internal Policies.
4.21 The User can close his Wallet at any time by contacting the Support Service. Closing a separate Wallet does not entail the closure of the Account.
5. SIZE, PROCEDURE FOR CALCULATION AND CHARGING COMMISSIONS
5.1 The Administrator charges a Commission from the User for the provision of the Services.
5.2 Information on the amount and procedure for charging Commissions is available on the Site.
5.3 The Administrator has the right to unilaterally change the size of the Commissions. Changes come into force from the day they are published on the Site.
5.4 All relevant Commissions are debited by the Administrator from the User’s Wallet upon completion of the respective Operation in connection with which such Commissions are charged, or at the time the Administrator has grounds for charging such Commissions.
5.5 In case of underfunding on the Wallet to charge the Commission, the Administrator has the right to refuse to complete the Operation or send the User a request for payment of the Commission.
6. PERSONAL DATA
6.1 The Administrator processes the personal data of Applicants and Users. The personal data processing policy of Applicants and Users is published on the Site as a separate document.
7. LIABILITY OF THE PARTIES
7.1 In case of non-fulfillment and (or) improper fulfillment of their obligations under the Agreement, the Parties are liable in accordance with the Agreement, Internal policies and applicable law.
7.2 The User is fully responsible for all Operations recorded on his Wallet, including any Operations using bank payment cards. Such Operations also include Transactions carried out by third parties who have gained access to his Wallet.
7.3 The User is fully responsible for familiarizing himself with the requirements of the current legislation in the country of which he is a resident, regulating the creation of an Account and Operations for transferring funds using the System. The Administrator is not responsible for the violation by the User of the current legislation in connection with the use of the System. If the use of the System and the Services by the User contradicts the provisions of the legislation of the country of which the User is a resident, the User is obliged to immediately stop using the Services.
7.4 The User bears full responsibility for all risks associated with the use of the Internet when interacting with the Administrator, other Users, and third parties.
7.5 The User undertakes not to take actions that mislead other persons regarding the services provided by the Administrator and that may directly or indirectly damage the business reputation of the Administrator, including, but not limited to, impersonating the Administrator's representatives in any capacity and context, falsification of the internal information of the System, including, but not limited to, numbers of Operations, Wallets and any other data, in the form of text, screenshots and any other media, the creation of clone sites based on the System and other similar actions. In case of violation of this rule, the Administrator reserves the right to block the User’s accounts, freeze funds until the end of the proceedings, and also restrict the use of the System in other ways. The Administrator also reserves the right to initiate prosecution of violators in the courts of the relevant jurisdiction, including cases when such actions are committed by unauthorized persons who are not the Administrator’s Users.
7.6 The User undertakes to protect the interests of the Administrator, reimburse the Administrator for losses and pay compensation to the Administrator, as well as release the Administrator and his affiliates from damage from any claims, claims, costs or expenses (including legal costs, fines or forfeits) that they incur as a result of or based on the violation by the User of this Agreement, any applicable laws or regulations and/or use of the System. This provision shall remain in effect after the termination of the relationship between the Parties.
7.7 If, through the fault of the User, the Payment made is a reason for the payer to file a claim against the Administrator for the protection of the violated right, the Administrator has the right to demand from the recipient of the Funds compensation for losses incurred as a result of charging funds or other property from the Administrator in favor of the payer.
8. DURATION AND TERMINATION OF OBLIGATIONS
8.1 This Agreement is concluded for an unlimited period and is valid until terminated in accordance with the provisions below.
8.2 The User can delete the Account at any time at his own discretion, if he has no unfulfilled obligations of the User to the Administrator. Deleting an Account is available in the User’s personal account.
8.3 After the User has initiated the deletion of the Account, it becomes impossible to perform transactions using the Account. Any monetary obligations of the Parties that have arisen before the date of deletion of the Account are retained until they are fully executed.
8.4 If, at the time of deleting the Account, funds remain on it, the Administrator is obliged to transfer these funds to the User according to the payment details specified by him, minus the Commissions due to the Administrator.
8.5 After deleting the Account, the information about the transactions made is stored by the Administrator for 5 years in accordance with the requirements of the law.
9. AMENDMENT OF THE AGREEMENT
9.1 The administrator has the right to unilaterally amend the Rules by publishing them in a new edition on the Site.
9.2 Changes come into force at the moment of publication of the amended version of the Agreement on the Site.
9.3 The use of the System Services by the User is understood as his unconditional consent to the changes in the Agreement.
9.4 All appendices to the Agreement form an integral part of the Agreement.
10. FORCE MAJEURE
10.1 The parties are not responsible for any delays in the performance or default of obligations, any damage, including losses, as well as costs associated with claims or claims of third parties that may arise as a result of natural phenomena, actions of civil or military authorities, civil unrest, strikes or other labor conflicts, fires, emergencies during transportation, interruptions in the operation of communication systems, engineering support, Internet services or network access service providers, actions or inaction of third parties, unauthorized entry into services or their destabilization by third parties from using any means, including DDoS attacks, computer viruses, Trojans, “worms”, programs with an action timer, as well as any other programs or technologies aimed at destabilizing or delaying the Services (each of such events is referred to as "force majeure circumstances"). The Party, in respect of which the force majeure circumstances apply, is obliged to notify the other Party no later than 10 days after the occurrence of these circumstances.
10.2 These provisions do not limit or terminate the User’s obligations in relation to making and refunding Payments, paying any kind of fines, penalties, Commissions, returning goods or (not) performing work and services after the expiration of force majeure circumstances.
11. OTHER PROVISIONS
11.1 The agreement and the relations arising on their basis between the Administrator and the User are regulated by the laws of British Virgin Islands.
11.2 All disputes arising between the Parties in connection with this Agreement shall be resolved through negotiations. The basis for the commencement of negotiations is the sending by one Party of a written claim to the other Party. The claim is considered within thirty days from the date of its receipt.
11.3 If the dispute cannot be resolved through negotiations within the specified period, either Party has the right to go to court. All disputes arising in connection with this Agreement shall be resolved in the courts of British Virgin Islands.
11.4 The choice of the applicable law and territorial jurisdiction in the clause does not affect the mandatory rights of the User in accordance with the legislation of the country of which he is a resident.
11.5 The User is not entitled to transfer his rights and obligations arising from the Agreement to third parties without the prior written consent of the Administrator.
11.6 By accepting this Agreement, the User guarantees that he is the legal owner of funds and cryptocurrency.
11.7 If, under the terms of the current legislation or other agreements, the User cannot use the services of the Service, then the use of these services by the User is prohibited by these rules and will be recognized as illegal.
11.8 The user who concludes transactions using third-party funds is solely responsible to third parties. The service in this activity acts as an impartial party and does not bear any responsibility to third parties for their funds. In case of any disputes, the Service is not the responsible party.
11.9 Any completed operation offered by the Service to the User is considered irrevocable, i.e. cannot be canceled by the User after its completion - the receipt by the User of what is due to him under the previously accepted terms of the transaction.
11.10 If any provision of this Agreement is found to be invalid or unenforceable, that provision will be excluded without affecting the validity of the remaining provisions of the Agreement.
11.11 By accepting the Agreement, the User confirms that he understands the principles of the Service and assumes full responsibility for all risks and losses associated with the use of the Service.
11.12 The system is not a tax agent for the User and will not notify the User about his tax costs. The user undertakes to independently pay all taxes required by the tax legislation of his place of residence.
11.13 The system does not bear any responsibility for losses, lost profits and other costs of the User resulting from delays, errors or failures in making bank payments or other transfers.
11.14 This Agreement enters into force at the moment the Applicant clicks the "Register" button in the "Registration" window.
11.15 The User acknowledges and confirms that all the provisions of the Agreement are clear to him, that the User agrees with the Internal Policies published on the Site, that the User accepts them unconditionally and undertakes to comply with their provisions and requirements.
* The technical translation into Russian is provided by the company for informational purposes only. In the event of a contradiction, discrepancy, inconsistency or ambiguity between the text of this translation in Russian and the original text in English, the text in English will prevail.